Terms and Conditions

1. All customers who ice skate, take part in curling, or enter any part of the Ice Rink and surrounding areas do so entirely at their own risk and JDC shall not be liable for any injury, loss or damage (other than death or personal injury arising from negligence.) 2. Like all sports, ice skating and curling carries a degree of risk. Skating and curling is something that you freely engage in and undertake entirely at your own risk. The participant acknowledges that ice is a very slippery surface and, depending upon individual skill and experience level, ice skating may involve falls upon the ice, collisions with other skaters, objects, or structures and therefore is considered a hazardous activity, which the skater has elected to voluntarily participate in, with full knowledge, acceptance, and assumption of any and all risks of serious personal injury, death or property damage. 3. JDC will not be responsible for any injury or accidents however incurred by the customer. All slips, trips and falls, and resulting injuries whilst skating, or being upon the ice will be at the risk and responsibility of the individual skater. 4. JDC accepts no responsibility for damage, loss or theft of any personal property that occurs whilst visitors are enjoying the Ice Rink or any part of the site or in any part of the event site, structures, or surrounding areas. 5. By purchasing a ticket or participating in ice skating or curling you agree to accept responsibility for any damage caused by you to property used by you, including skates and curling stones and to agree to pay for any costs of repair or replacement in case of damage. 6. JDC reserves the right to refuse admission to the Ice Rink and any area surrounding the Ice Rink and/or the venue and shall be entitled to conduct security searches to ensure the safety of others. 7. Tickets cannot be cancelled, resold, or refunded. To do so or to alter or deface any ticket will render it void. Subject to availability, and at JDC’s discretion, if requested at least 48 hours prior to the booked session start time, tickets may be transferred to another session, subject to availability. It is the customer’s responsibility to check their tickets. JDC will not accept responsibility for any errors on bookings. 8. The Ice Rink will operate in almost all-weather conditions, other than high winds. Occasionally, inclement weather can disrupt ice skating sessions. In the unlikely event any session is cancelled, or curtailed, refunds will only be given if such cancellation or curtailment occurs after less than 30 minutes of skating time has taken place in the session, in which case ticket holders will be offered alternative sessions (subject to availability). 9. Ice Rink staff including security staff will be entitled to remove anyone from the ice rink or surrounding areas who in their opinion is under the influence of drugs or alcohol or is conducting themselves in a manner inappropriate to their continued attendance. 10. Smoking, eating and drinking is prohibited whilst ice skating or curling for health and safety reasons. Those refusing to refrain from this behaviour will be asked to leave the Ice Rink immediately. 11. All tickets are issued subject to the rules and regulations of the venue, and licensing laws. 12. JDC will not be responsible for any tickets which are lost or stolen. 13. Each visitor is responsible for attending their session approximately 20 minutes before the session time starts. The Ice Rink is not obliged to refund the ticket or reallocate a new session time if the visitor turns up late for any reason or misses all, or part, of their session. 14. The ticket holder has a right only to an ice-skating or curling session of the value corresponding to that stated on the ticket. The Ice Rink staff reserves the right to request ID and/or proof of booking to grant access to the Ice Rink. 15. Each skating and curling session is 1 hour long. Ticket holders will not be permitted to continue skating once their allocated session is over and a required to leave the ice as soon as requested to do so. 16. Gift vouchers for the ice rink may be purchased either online through the app, the website or directly at the rink. Vouchers are valid for ticket purchase only and must be redeemed by the final session on 23rd February 2025. After this date, all unused vouchers will expire and will no longer be valid for use. Vouchers cannot be exchanged for cash. Lost or stolen vouchers will not be replaced, and no refunds will be provided for any expired or unused vouchers. 17. By entering the site, visitors consent to being photographed, filmed or recorded and consent to such photographs, films or recordings being used to publicise the event. Any visitors specifically wishing to be excluded from such promotional materials should email enquiries@jerseydevelopment.je within 24 hours of their session. 18. The site is covered by CCTV for safety and security purposes. Images are recorded 24 hours a day and will be kept for a period of 5 days. 19. Ice Rink minimum age policy: The minimum age requirement for any customer to use the Ice Rink is 3 years old. All 3 to 10 year olds must be accompanied onto the ice by an adult (someone 18 years old and above) in ice skates, with up to a maximum of 4 children per adult. JDC reserves the right to refuse entry to the Ice Rink for any customer under this age requirement. Children aged 11-13 yrs must be accompanied by an adult, who need not skate but must be in the venue at all times. Please note, whilst a limited number of skate aids may be available to support and encourage young skaters, small children can sometimes be a little nervous skating for the first time. We therefore strongly suggest viewing the Ice Rink before purchasing a ticket for a small child; once the ticket has been purchased, refunds will not be available. 20. Wheelchair access: the Ice Rink welcomes wheelchair users providing they are accompanied by a carer, who also is required to purchase a ticket. The Ice Rink does not and is not obliged to provide a carer, nor has the staffing capacity to provide a carer. Skate Marshals will be onsite to support where necessary and ensure an enjoyable experience for all but are in place to maintain health and safety for ALL skaters and cannot dedicate their time to specific people. 21. Disabled users: the Ice Rink welcomes disabled users providing they can safely partake in the activity of ice skating and provided they are accompanied by a carer, who is also required to purchase a ticket. The Ice Rink does not and is not obliged to provide a carer, nor has the staffing capacity to provide a carer. Skate Marshals will be onsite to support where necessary and ensure an enjoyable experience for all but are in place to maintain health and safety for ALL skaters. 22. Ice skate hire is included in the ticket price for skating sessions. Customers can use their own skates if preferred. Curling sessions require no specialist footwear. The Ice Rink Organisers are not responsible for customers’ own skates, shoes, or property. There is no reduction in price for customers wishing to bring their own skates and skates deemed unsafe may be refused access to the Ice Rink. In this case, the customer will be provided with skates from the Skate Exchange onsite. 23. In the event any session is cancelled or curtailed, ticket holders will be offered alternative sessions (subject to availability) if less than 30 minutes of ice-skating time has taken, or will take, place during that session. 24. In the event of any conflict between these terms and conditions and the terms and conditions imposed by any ticket agency, these terms and conditions shall prevail.

We do not store credit card details nor do we share customer details with any 3rd parties.
We use Elavon to process online transactions.
Please see our full policy on the JDC Home Page.

CONTACT US